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  外贸售后助理
职位名称: 外贸售后助理 职位类型: 全职
招聘部门: 招聘人数: 1人
发布日期: 2019-9-4 截止日期: 2019-11-1
薪金待遇: 8000元/月 工作地区: 北京 
学历要求:专科 工作年限:一年以上
年龄要求:不限 性别要求:女
现所在地要求:北京其他
具体要求:
Job responsibility:

1. Customer communication by hotline

a. Receive customer service request

b. Collect customer’s information and send claim form to customer

c. Deal with customer’s complaint



2. Service quotations

a. Customer registration
b. Materials registration
c. With the help of the service engineer prepare and issue the quotation to the customer

3. Service business contract
a- Review and check the Service order
b- Register the service order in SAP
c- Send order acknowledgement to Customer

4. Purchasing process
a- Follow the existing company purchasing process depending on the purchase category
b- Issue the purchase order to the manufacturing center
c- Keep in touch with manufacturing center for delivery tracking
d- Work closely with Shanghai team

5. Custom clearance
a- Prepare the customs clearance documents in advance to ensure a fast delivery
b- Select the best way to ensure a smooth custom clearance of the goods
c- Work closely with Shanghai team (Custom declaration, tax..)

6. Deliveries
a- Follow carefully the delivery process
b- Select the best way to ensure a smooth and cost effective of delivery to customer site
c- Work closely with Shanghai team

7. Invoicing
a- Send to customer the invoice following the payment conditions included in the contract
b- Make sure that the payment is collected
c- Check if customer is satisfied

Others:
a- Assistant to book flight and hotel for engineers
b- Direct customer phone calls and e-mail
c- Maintain and follow customer return
d- Other duties on request



Requirement:

Diploma ,good commend of English(excellent)

大专及以上学历,英文听说读写优秀

ERP system skills and international trading experience

有ERP系统操作经验及外贸经验者优先



Location:

12F, Metropolis Tower, No.2, Haidian Dong 3 Street,Haidian District, Beijing

工作地址:北京市海淀区海淀东三街2号欧美汇大厦



Salary
基本工资7.5~8.5K/月+工作满一年十三薪+五险一金+加班费
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